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Help Center Web Console (Ticket Management)

• Ticket Operation at Help Center
• User Guideline for Zendesk Help Center

Contact Information

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Maintenance and Outage Information [GIO-US]

• Announcement: Operation under current (COVID-19) situation
• Periodic Maintenance Information
• 3/5/2021 LA4 Metro maintenance notice-completed
• 3/8/2021 LA4 metro circuit flap (case closed)
• 3/8 - 3/10/2021 Network circuit maintenance-completed
• Critical VMware Advisory Critical VMSA-2021-0002 (E series) - completed

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• Exchange Email Service
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