General

Help Center Web Console (Ticket Management)

• Ticket Operation at Help Center
• User Guideline for Zendesk Help Center

Contact Information

• Support contact
• Sales Contact

Maintenance and Outage Information [GIO-US]

• Periodic Maintenance Information
• 12/12/2019 Maintenance Notice
• CVE-2018-12207, CVE-2019-11135
• 11/1 Emergency Maintenance Notice - Completed
• 07/25/2019 Maintenance Notice - Completed
• con Edison power outage (Midtown/Upper Westside)

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• Exchange Email Service
• Enterprise Email Service

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