Password Reset

(Change the password of user account by administrator)

1) Login to Admin Console with administrator's credential.
2) Select the user's account and click “Edit” tab.
3) Enter new password at “Password” under “General Information”
4) Click “Save” tab.

(Change the password of user account by the user)

1) Open the customer’s Web email client and login to the user’s account with user’s credential.
2) Click “Preferences” tab located on the top middle.
3) From “Login Options” under “General” tab, click “Change Password”
4) Enter old password and new password.