Dear Valued Customer,
Please accept our sincerest apologizes for the inconvenience and loss of service you may have experienced due to the following incident.
Date Start: 08/24/2017
Time Start: 14:49 (ET)
Date End: 08/24/2017
Time End: 14:50 (ET)
Effected Services: IIJ GIO US (LA1)
Root Cause: host server hardware fail (customer impact minor)